FWG - Rules & Guidelines for Clients

Welcome to FITNESS WITH GOMZI! We're here to give you real results, but that only works with your full dedication and discipline. Please go through these important rules to ensure your transformation journey goes smooth and effective:

1. Payment Policy

• Full payment is compulsory in advance for any transformation plan.
• However, if you're allowed to start with 50% advance, then the remaining 50% must be paid within 15 days or on the date provided by your trainer or counselor.
• Failure to pay within the timeline may result in:
  • Paused services (diet/exercise plans).
  • No communication from our side.
  • No eligibility for result guarantee or transformation certificate.

2. Daily Updates are Compulsory

• Daily diet update is strictly compulsory. If you forget or skip sending your meals, we will not be responsible for your results.
• Daily exercise update is also mandatory if you've taken a plan that includes workouts.
• Consistency = Results. No excuses.

3. Weekly Weight Update

• Every Wednesday, you must share your weight update with your coach to track progress correctly.
• Delayed or missed updates can affect the customization of your plan.

4. Communication Rules

• For any queries related to diet or exercise, please drop your question in the official WhatsApp group only.
• If you don't receive a reply within 24 hours, then you may call your coach.
• In case of emergency, you are allowed to call directly.

5. Plan Validity & Freeze Policy

• Each transformation plan is valid only for the duration you signed up for (e.g., 1 month, 3 months, etc.).
• No pause/freeze in plan is allowed unless there is a valid medical emergency (with proof).
• Inactivity from your side does not extend the plan.

6. Result Guarantee Conditions

• To be eligible for result guarantee or certificate (if applicable), you must:
  • Follow 100% of the given diet and workout plans.
  • Submit daily updates without fail.
  • Update weekly weight every Wednesday.
  • Maintain clear communication with your coach and be punctual with check-ins.
• Failing to meet any of the above will void the result guarantee from our side.

7. Sharing & Privacy Policy

• Do not share your personalized plans, transformation strategies, or any inside information with others.
• Everything provided is tailored for you only and sharing it may lead to termination of services.
• Your progress and data are safe with us and will not be shared without your permission.

8. Respect & Team Culture

• Respect your coach and fellow members in all group interactions.
• Negative behavior, rude messages, or lack of seriousness can lead to removal from the group and program without refund.